Shipping Policy

1. ORDER PROCESSING

Orders are typically processed within one business day.

Orders are processed and shipped Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will be processed on the next available business day.

Order processing times may be extended during periods of high order volume or due to circumstances beyond our control.

2. SHIPPING DESTINATIONS

We currently ship only within the United States.

We do not offer international shipping at this time.

3. SHIPPING CARRIERS

Orders may be shipped through USPS, UPS, or FedEx. USPS is our primary carrier.

The carrier used for an order may vary based on the destination, package requirements, and service availability.

4. SHIPPING RATES

A flat shipping fee of $12.50 applies to orders with a merchandise subtotal below $250.

Orders with a merchandise subtotal of $250 or more qualify for free standard shipping.

Free-shipping eligibility is calculated using the merchandise subtotal before taxes and discount codes are applied.

Any applicable shipping charge will be displayed during checkout before payment is completed.

5. ESTIMATED DELIVERY

Most standard orders are shipped using USPS Ground Advantage, which generally has an estimated delivery time of 2–5 business days after the package is accepted by the carrier.

Delivery estimates are provided for convenience and are not guaranteed. Carrier delays, weather, holidays, service interruptions, incorrect addresses, and other circumstances beyond our control may affect delivery.

Processing time is separate from estimated carrier transit time.

6. ORDER TRACKING

When tracking information is available, it will be sent to the email address provided with the order.

Tracking information may take time to update after a shipping label is created. The creation of a shipping label does not necessarily mean that the carrier has received the package.

7. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address during checkout.

Shipping addresses cannot be changed after an order has been placed. Modern Science Peptides is not responsible for delays, losses, or additional costs resulting from an incorrect or incomplete address supplied by the customer.

8. DAMAGED OR DEFECTIVE ITEMS

If an order arrives damaged or defective, contact us within 48 hours of delivery.

Please include:

– Your order number

– Clear photographs of the product

– Clear photographs of the packaging

Approved claims may be resolved with a replacement or refund at our discretion.

9. INCORRECT OR MISSING ITEMS

If you receive an incorrect item or an item is missing from your order, contact us within 48 hours of delivery.

We will review the claim and, when appropriate, provide the correct product, a replacement, or a refund.

10. LOST OR DELAYED SHIPMENTS

If tracking does not show delivery and the package appears lost or significantly delayed, contact the carrier and then notify us at info@modernsciencepeptides.com.

We will assist with a carrier investigation or claim where possible. Any replacement or refund will be determined after reviewing the order and available tracking information.

11. PACKAGES MARKED AS DELIVERED

If tracking shows that a package was delivered but you cannot locate it:

– Confirm that the shipping address on the order is correct

– Check around the delivery location and with household members or neighbors

– Contact the carrier for additional delivery information

– Notify us within five days of the delivery confirmation

Modern Science Peptides is not responsible for packages lost or stolen after delivery has been confirmed by the carrier. However, we will assist with a carrier claim where possible.

12. CANCELLATIONS

Orders may be canceled only before shipment.

Once an order has shipped, it cannot be canceled. All sales are final after shipment except as expressly provided in our Refund Policy.

13. CONTACT

For shipping questions or assistance, please contact: info@modernsciencepeptides.com

Please include your order number and a description of the issue.